In a Study Discussed in Your Textbook, Researchers Studied the Reactions

question 98

Essay

In a study discussed in your textbook, researchers studied the reactions of people who were about to use a photocopier when a researcher approached and asked to be allowed to use it first. One of three different requests was made:
-"Excuse me; may I use the Xerox machine?"
-"Excuse me; may I use the Xerox machine, because I have to make copies?"
-"Excuse me; may I use the Xerox machine, because I'm in a rush?"
How did the individuals typically respond to these requests? How were these results interpreted in our textbook?

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Definitions:

Corporate Social Responsibility

A business model that helps a company be socially accountable—to itself, its stakeholders, and the public—by practicing sustainable and ethical operations.

Ethical Issue

A dilemma or circumstance that requires a person or organization to choose between alternatives that must be evaluated as right (ethical) or wrong (unethical).

Stakeholders

The individuals or groups that have an interest or stake in the outcome of an organization's actions, including employees, customers, suppliers, and investors.

Ethical Decision-Making

The act of assessing and deciding between different choices based on ethical guidelines.