You Enter a Room and Notice a Distinctive New Smell

question 36

Multiple Choice

You enter a room and notice a distinctive new smell. After a bit of time you no longer smell the odor. This illustrates the phenomenon of

• A) progressive desensitization.
• B) sensory contrast.
• C) sensory novelty.
• D) sensory adaptation.

---

Definitions:

Standard Eight-Hour Shift

A traditional work schedule that consists of eight hours of work per day, often used as a benchmark for full-time employment.

Customer Satisfaction

The level of contentment or pleasure a customer derives from the purchase of goods or services and their experience with a company.

Total Quality Management

An organization-wide approach focused on continuous improvement in all aspects of the business, aiming for long-term success through customer satisfaction.

Incremental Change

A gradual, step-by-step approach to change, focusing on small improvements or adjustments rather than radical shifts.