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In the case study method the researcher
Performance Metrics
Quantitative and qualitative measurements used to assess, compare, and track the performance of a process, product, or organization.
Defective Units
Products that do not meet a company's quality standards and criteria, often leading to rework or scrap.
Learning And Growth Perspective
A component of the Balanced Scorecard that focuses on the intangible assets of an organization, particularly human capital, information capital, and organizational culture.
Performance Metrics
Quantitative measures used to assess the effectiveness and efficiency of an operation or process.
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