Doug Feels That He Has Worked Very Hard to Get

question 192

Multiple Choice

Doug feels that he has worked very hard to get his promotion. However when his last sales pitch did not end up in a sale he attributed the failure to the fact that the company he was "pitching to" was having financial difficulties. Doug's behavior is an illustration of ____.

• A) the actor-observer effect.
• B) the foot-in-the-door technique.
• C) the self-serving bias.
• D) a fundamental attribution error.

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Definitions:

Managerial Appreciation

The recognition and value given by managers to their employees for their hard work and achievements.

Collaborative Filtering

A mechanism that filters large amounts of information about many consumers’ previous purchases that may be related in some way in order to predict consumer preferences.

Consumer Preferences

The tendencies or choices exhibited by consumers regarding products, services, or brands based on their needs, desires, and tastes.

Predict

To use historical data and analysis to make informed forecasts or estimations about future events or behaviors.