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Which of the following is NOT a true statement?
Technical Experts
Individuals who possess a deep, specialized knowledge in a particular field or technology, often consulted for their expertise.
Internal Customer
The person who depends on the other people in the company to provide the services and products for the external customer.
Mediator
A neutral third party who assists in resolving disputes by facilitating communication between conflicting parties with the goal of reaching an agreement.
Customer Service Ethics
Moral guidelines that govern the behavior and practices of individuals providing services to customers.
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