Behaviors That Go Beyond What Is Formally Expected by an Organization

question 53

Multiple Choice

Behaviors that go beyond what is formally expected by an organization are technically know as

• A) normative citizenship behaviors
• B) continuance citizenship behaviors
• C) affective citizenship behaviors
• D) organizational citizenship behaviors

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Definitions:

Ergonomic Job Design

The creation of work tasks, environments, and equipment to fit employee needs, aiming to increase efficiency and reduce discomfort or injury.

Enforcing Violations

The act of ensuring rules, regulations, or laws are being followed, and applying penalties or corrective actions when breaches occur.

Telecommuting

A work arrangement that allows employees to perform their job duties from a remote location, often their home, using telecommunication technologies.

Corporate Social Responsibility

A business model in which companies integrate social and environmental concerns in their operations and interactions with stakeholders.