A Retail Store Charts the Number of Customer Returns Per

question 72

Short Answer

A retail store charts the number of customer returns per day.Under normal conditions, the store expects 10 customer returns per day.During the past 10 days, the observed customer returns were as follows: 12, 9, 8, 14, 8, 13, 8, 10, 9, 11.Using 99.7% control limits, is the process under control?

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Definitions:

Altering

The process of making changes or modifications, often referred to in the context of adjusting or tailoring clothes, but can also apply broadly to adjustments in plans or designs.

Building

The act or process of constructing structures such as houses, offices, and factories.

Service Businesses

Service businesses are companies that primarily earn revenue through providing intangible products and services rather than selling physical goods. Examples include consulting firms, restaurants, and cleaning services.

Plumbers

Tradespeople specializing in installing, maintaining, and repairing systems used for water, sewage, and drainage in plumbing systems.