The Three Major Characteristics of the Input Source That Generates

question 18

Multiple Choice

The three major characteristics of the input source that generates arrivals or customers for the service system are

• A)size,demographics,and behavior.
• B)size,pattern,and behavior.
• C)demographics,pattern,and behavior.
• D)size,demographics,and pattern.
• E)None of the above

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Definitions:

Vacation Allotments

The designated amounts of vacation time given to employees by an organization as part of their benefits package.

S.T.E.P. Approach

A strategic planning method focusing on scanning, targeting, evaluating, and proceeding to address organizational issues or opportunities.

Open-Book Management

A management approach where financial information is shared with employees to involve them in understanding how their actions affect the company's performance.

Stock Ownership

The holding of shares in a company, giving the shareholder a claim on part of the company’s assets and profits.