A New Shopping Mall Is Considering Setting Up an Information

question 123

Essay

A new shopping mall is considering setting up an information desk manned by one employee.Based upon information obtained from similar information desks, it is believed that people will arrive at the desk at the rate of 15 per hour.It takes an average of two minutes to answer a question.It is assumed that arrivals are Poisson and answer times are exponentially distributed.
(a)Find the probability that the employee is idle.
(b)Find the proportion of time that the employee is busy.
(c)Find the average number of people receiving and waiting to receive information.
(d)Find the average number of people waiting in line to get information.
(e)Find the average time a person seeking information spends at the desk.
(f)Find the expected time a person spends waiting in line to have his question answered.

Understand the role of justice and fairness in organizational discipline and employee satisfaction.

Understand the legal framework surrounding employment termination to prevent wrongful discharge.

Describe and explain the concept of the hot-stove rule in human resource management.

Distinguish between involuntary and voluntary turnover.

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Definitions:

Parkinson Disease

A neurodegenerative disorder affecting movement, often characterized by tremors, stiffness, and balance difficulties.

Glutamate

An important neurotransmitter in the brain involved in learning and memory, acting as a key excitatory molecule in the central nervous system.

Migraine Headaches

A neurological condition characterized by intense, debilitating headaches, often accompanied by nausea, vomiting, and sensitivity to light and sound.

Seizures

A sudden, uncontrolled electrical disturbance in the brain, potentially causing changes in behavior, movements, feelings, and levels of consciousness.