The following table represents the actual vs. forecasted amount of new customers acquired by a major credit card company: 
(a) What is the tracking signal?
(b) Based on the answer in part (a), comment on the accuracy of this forecast.
Definitions:
Online Shopping
The act of purchasing products or services over the Internet, typically through websites or applications.
Sensory Elements
Components or factors that engage the five senses (sight, smell, sound, taste, and touch), used in various designs and experiences to enhance perception and interaction.
Scrambled Merchandising
A retail strategy where a store sells products unrelated to its primary line of business, broadening its appeal to customers.
Cross-merchandising
A retail strategy that involves displaying or suggesting complementary products from different categories to encourage additional purchases.
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