An Employee Who Always Goes Above and Beyond What His

question 170

Multiple Choice

An employee who always goes above and beyond what his or her employer asks is demonstrating good _____.

• A) task performance
• B) organizational citizenship behavior
• C) situational judgment
• D) counterproductive behavior

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Definitions:

Body Image

Peoples' subjective concept of their physical appearance.

Therapeutic Communication

Process in which the nurse consciously influences a patient or helps the patient to a better understanding through verbal and/or nonverbal communication.

Therapeutic Communication

An interaction technique used by healthcare professionals to support the patient's healing process.

Validation Therapy

A form of therapy used primarily for treating people with cognitive impairments and dementia, focusing on acceptance and validation of their feelings and beliefs.