Manuel Works as the IT Technician for a Small Company

question 90

Multiple Choice

Manuel works as the IT technician for a small company. Because he is good with electronics, other employees often ask Manuel for help when the photocopiers stop working. Although this was not part of Manuel's original job description, he now considers fixing the photocopiers as part of his job. This is an example of

• A) 360-degree feedback.
• B) transformational leadership.
• C) job crafting.
• D) KSAOs.

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Definitions:

Training Delivery Problems

Challenges or issues encountered in the process of delivering training, which can include technological glitches, participant engagement, or content relevance.

Basic Themes

Fundamental or core ideas, topics, or subjects that recur throughout a particular field of study or discourse.

Problem Example

An instance or scenario used to illustrate a particular issue, challenge, or question, often employed as a teaching method to stimulate critical thinking and problem-solving skills.

Gagne's Nine Events

A sequence of instructional design steps proposed by Robert Gagne to support effective learning, from gaining attention to enhancing retention and transfer.