Examlex
The HPA axis is a system activated to:
Independent Rating Agency
An organization unaffiliated with companies or government entities that provides objective assessments of financial instruments or credit risk.
Postpurchase Behavior
Refers to the actions and reactions of consumers after buying a product or service, including experiences of satisfaction or dissatisfaction, and the potential for repeat purchases or returns.
Customer Satisfaction
A measure of how products or services provided by a company meet or surpass customer expectations, often considered a key indicator of consumer repurchase intentions and loyalty.
Complaint Handling
The process of receiving, managing, and resolving customer complaints in a way that satisfies the complainant and maintains goodwill.
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