When She Is Not at the Bar, Jayla Preaches to Everyone

question 50

Multiple Choice

When she is not at the bar, Jayla preaches to everyone about the dangers of smoking. However, she does smoke an occasional cigarette when she is at the bar with her friends-although at those times, she feels somewhat frustrated by her own smoking behavior. Jayla is likely experiencing _____ when she smokes.

• A)groupthink
• B)cognitive dissonance
• C)social facilitation
• D)compliance

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Definitions:

Mixed Message

What results when words communicate one message while actions, body language, or appearance communicate something else.

Body Language

Non-verbal communication methods through physical behaviors, such as gestures, posture, and facial expressions.

Physical Distractions

External stimuli in the environment that can interrupt or hinder an individual's focus or concentration.

Channel Limits

The constraints or limitations inherent in a communication medium that affect the flow or quality of information.