Process Evaluation and Outcome Evaluation Are Both Centered on the ___________________

question 9

Multiple Choice

Process evaluation and outcome evaluation are both centered on the ___________________ of the evaluation rather than the role.

• A) focus
• B) formation
• C) summative
• D) measurement

---

Definitions:

Appraisal Cost

A quality control cost incurred to identify defective products before they are shipped to customers, including costs of inspections and testing.

Non-Value-Added

Activities or processes that increase the cost of a product without enhancing its value to the customer.

Prevention Cost

The costs incurred to prevent defects in products or services, including costs related to quality planning, training, and process control.

Vendor Quality

Vendor quality encompasses the ability of a supplier to deliver goods or services that meet the buyer's requirements, including the standards for materials, processes, and final product.