______________________ Tends to Be an Ongoing Effort Focused on Some

question 22

Multiple Choice

______________________ tends to be an ongoing effort focused on some aspect of general organizational performance.

• A) performance measurement
• B) performance evaluation
• C) program measurement
• D) program evaluation

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Definitions:

Borrow

The act of receiving something of value in exchange for the promise to return it or its equivalent at a later date.

Credit Card Company

A financial institution that issues credit cards, extending credit for consumers to purchase goods and services with the promise of future repayment.

Service Charge

An additional fee charged for services rendered, often seen in the hospitality and banking industries.

Merchandise Sale

The process of selling goods that are purchased for resale, constituting a primary revenue source for retail businesses.