Brian Is Interested in the Level of Satisfaction of New

question 29

Multiple Choice

Brian is interested in the level of satisfaction of new clients who visit the city employment department before and after he changes the model of service delivery. What test would you use in this situation?

• A) descriptive statistics
• B) one-sample t-test
• C) paired sample t-test
• D) independent samples t-test

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Definitions:

Voluntary Severance Packages

Financial incentives offered by employers to encourage employees to voluntarily resign, often used in workforce downsizing scenarios.

Downsizing Strategy

Strategy to improve an organization's efficiency by reducing the workforce, redesigning the work, or changing the systems of the organization.

Senior Management

The highest level of management within an organization, responsible for strategic decision-making and overall leadership.

Interactional Justice

The interpersonal treatment employees receive during the implementation of the downsizing decision.