In the Case of Jim, He Considers Assigning Incoming Calls

question 23

Multiple Choice

In the case of Jim, he considers assigning incoming calls either the alternative or current service delivery model by flipping a coin. This would be an example of what type of group assignment?

• A) quasi-experimental
• B) experimental
• C) random assignment
• D) non-random assignment

---

Definitions:

Dilating/probing

The act of expanding or opening wider a body part, often combined with an examination to explore or investigate.

Jewelry

Decorative items worn for personal adornment, such as rings, earrings, bracelets, and necklaces, often made of precious metals and stones.

Microbes

Microorganisms that can be beneficial or harmful to humans, including bacteria, viruses, fungi, and protozoa.

Surgical Asepsis

Techniques used to maintain a sterile environment and prevent infection during surgical procedures.