In the Case of Jim, He Considers Assigning Incoming Calls

question 23

Multiple Choice

In the case of Jim, he considers assigning incoming calls either the alternative or current service delivery model by flipping a coin. This would be an example of what type of group assignment?

• A) quasi-experimental
• B) experimental
• C) random assignment
• D) non-random assignment

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Definitions:

Behavior Therapy

A type of psychotherapy that focuses on changing undesirable behaviors through conditioning and learning.

Controlled Outcome Research

Research designed to evaluate the effectiveness of a treatment or intervention by comparing outcomes between a group receiving the intervention and a control group.

Bowenian Family Systems

A theory in family therapy that views the family as an emotional unit and uses systems thinking to describe complex interactions within the family.

Differentiation

In developmental psychology, differentiation refers to the process by which children or adolescents develop a sense of individuality, separating their identity from that of their parents or family.