How Can an Organization Minimize the Potential Damage Caused by Inaccurate

question 32

Multiple Choice

How can an organization minimize the potential damage caused by inaccurate information spread through the grapevine?

• A) Ban employees from using the internet and e-mail for personal reasons.
• B) Identify a list of off-limit topics.
• C) Respond vigorously to inaccurate information.
• D) Allow new information to be released only through formal communication channels.
• E) Keep groups small and focused.

Examine the effects of misinformation on memory accuracy.

Understand experimental contributions to the study of memory, including famous case studies.

Describe memory phenomena such as flashbulb memories, constructive processing, and the misinformation effect.

Identify strategies for improving memory recall, including the benefits of distributed practice over massed practice.

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