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Describe the Five Most Commonly Used Tools for TQM

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Describe the five most commonly used tools for TQM.


Definitions:

English Penny Black

The world's first adhesive postage stamp used in a public postal system, issued in Great Britain in 1840.

Self-Interest

The motivation of individuals that drives them to act in pursuit of their own desires and benefits, often considered a fundamental economic assumption.

Vickrey Auction

A type of sealed-bid auction where bidders submit their bids without knowing the others' bids, and the highest bidder wins but pays the price bid by the second-highest bidder.

English Auction

A common auction format where the price ascends and participants bid openly against one another, with the item being sold to the highest bidder.

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