The Evaluative Attributes Which the Salesperson Can Affect Through Value-Added

question 46

Multiple Choice

The evaluative attributes which the salesperson can affect through value-added service (beyond what the core product offers) are called?

• A) Evaluative attributes
• B) "Must-have" attributes
• C) Functional attributes
• D) Psychological attributes
• E) Physiological attributes

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Definitions:

T-Groups

Training groups designed to help participants improve interpersonal skills, group dynamics, and self-awareness through unstructured group interaction.

Process Consultation

A method used by consultants to help an organization improve its internal processes and dynamics through participatory methods.

Brainstorming

A group creativity technique designed to generate a large number of ideas for the solution of a problem, encouraging open and unrestrained participation.

Grassroots Change

Change that originates from the lower levels of an organization or community rather than from the top leadership.