Possessing Strong Product, Service, and Customer Knowledge Bases Helps Salespeople

question 53

Multiple Choice

Possessing strong product, service, and customer knowledge bases helps salespeople do a better job of:

• A) creating value-added solutions to the specific needs of their customers.
• B) competing on price.
• C) knowing how low they can drop the price and still make a profit.
• D) increasing profitability by controlling selling expenses.
• E) manipulating the customer into buying the most profitable solution.

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Definitions:

Indirect Method

A method of computing the net cash provided by operating activities that starts with net income and adjusts it to a cash basis.

Operating Activities

These are the day-to-day actions that are involved in running a business which affect the cash flow but are not investing or financing activities.

Investing Activities

These activities generate cash inflows and outflows related to acquiring or disposing of noncurrent assets such as property, plant, and equipment, long-term investments, and loans to another entity.

Cash Outflow

Money or financial resources leaving a business, typically for expenses, investments, or other payments.