Examlex
Competence is important component of trust.
Negative Feedback
A response or information that indicates a deviation from a desired or intended outcome, leading to corrective action.
Praise
The expression of approval, admiration, or commendation towards someone or something, often used as a positive reinforcement mechanism.
Criticism
The act of expressing disapproval of someone or something based on perceived faults or mistakes, or the analysis and judgment of merits and faults.
Corrective Facework
Efforts to correct what one perceives as a negative perception of oneself on the part of others.
Q11: With respect to ADAPT, "how has that
Q13: What type of pricing strategy will most
Q20: Salespeople rarely get promoted into management positions
Q27: An advertisement for the Four Seasons Hotel
Q57: Personal selling and trust-based relationship selling are
Q65: Salespeople should incorporate a tracking system into
Q77: By varying the loudness and intensity of
Q95: With respect to SPIN, "how have those
Q103: In most face-to-face communication, approximately what percentage
Q104: Sales calls and sales dialogue mean the