Initial Consumer Resistance to Online Bill Paying Resulted from a _____

question 27

Multiple Choice

Initial consumer resistance to online bill paying resulted from a _____ cost in using a new service.

• A) Convenience
• B) Monetary
• C) Psychological
• D) Time
• E) Search

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Definitions:

Committed Compliance

Kochanska’s term for wholehearted obedience of a parent’s orders without reminders or lapses.

Situational Compliance

Kochanska’s term for obedience of a parent’s orders only in the presence of signs of ongoing parental control.

Caregiver

An individual who provides care and support to another person, often a family member or someone with a health concern or disability.

Process Characteristics

The attributes or properties that define the operations and activities within a process, shaping its overall performance.