Which of the Following Is a Strategy Used for Improving

question 17

Multiple Choice

Which of the following is a strategy used for improving customer education?

• A) Teach customers to avoid peak demand periods and see slow periods
• B) Clarify expectations after the sale
• C) Prepare customers for the service process
• D) Conform performance to standards
• E) Create tiered-value offerings

---

Definitions:

Content Curation Sites

Online platforms where users can collect, organize, and share information or media from various sources on particular topics.

Community Q&A Sites

Online platforms where users can ask questions and receive answers from the community members.

Communities of Practice

Groups of people who share a concern or passion for something they do and learn how to do it better as they interact regularly.

Brand Socializers

Individuals or entities that promote and disseminate brand messaging, values, and content through social networks and interactions.