The Framework for Understanding Servicescape Effects on Behavior Follows from Basic

question 69

Essay

The framework for understanding servicescape effects on behavior follows from basic stimulus-organism-response theory.Define a service's physical evidence in terms of this theory.

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Definitions:

Gender

Refers to the socially constructed roles, behaviors, activities, and attributes that a given society considers appropriate for men and women.

HEXACO Model

A personality framework that consists of six dimensions: Honesty-Humility, Emotionality, eXtraversion, Agreeableness, Conscientiousness, and Openness to Experience, used to describe human personality traits.

Big Five Model

A psychological theory identifying five main personality traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Honesty-Humility

A personality dimension reflecting levels of fairness, sincerity, and avoidance of manipulation towards others.