All of the Following Are Causes for Customer's Brand Switching

question 57

Multiple Choice

All of the following are causes for customer's brand switching EXCEPT:

• A) Ethical problems
• B) Pricing
• C) Inconvenience
• D) A service paradox
• E) Core service failure

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Definitions:

Shoreline

The boundary line where land meets a body of water, such as a sea, lake, or river, constantly reshaped by the forces of nature.

Bedrock

The solid layer of rock beneath the soil and subsoil, acting as the foundation for the Earth's surface.

Climate

The long-term pattern of weather in a particular area, defined by variables such as temperature, precipitation, and wind.

Sea Level

The average height of the ocean’s surface between high and low tide, used as a reference point for measuring the elevation or depth of geographical locations.