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Imaging studies reveal that a patient has dilation of the renal pelvis from an obstruction in the ureter. What condition will be documented in this patient's health record?
Dale Carnegie Institute
An educational organization that offers training in communication, leadership, sales, and self-improvement based on the principles of its founder, Dale Carnegie.
Competitive Advantage
The superior position a product enjoys over competing products if consumers believe it has more value than other products in its category.
Trial Close
A sales technique where a salesperson tests the readiness of a prospect to make a purchase decision, often through indirect questions or suggestions.
Summary Close
A sales technique where the seller summarizes the main points of the presentation before asking for the sale.
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