A Patient Becomes Restless During the History and Says, "I

question 12

Multiple Choice

A patient becomes restless during the history and says, "I don't have time for all of this conversation. I've got to get back to work." Your most appropriate response would be to

• A)stop using open-ended questions and become more direct.
• B)ask another open-ended question and insist on an answer.
• C)ask questions about his anger and move closer to him.
• D)acknowledge his anger and proceed with the history and examination.
• E)ignore his displeasure and become more assertive about getting answers.

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