You Make the Call-Situation 1

question 62

Essay

You Make the Call-Situation 1
The Amigo Company manufactures motorized wheelchairs in its Bridgeport, Michigan, plant, under the supervision of Alden Thieme. Alden is the brother of the firm's founder, Allen Thieme. The company has 100 employees and does $10 million in sales a year. Like many other firms, Amigo is faced with increased liability insurance costs. Although Alden is contemplating dropping all coverage, he realizes that the users of the firm's product are individuals who have already suffered physical and emotional pain. Therefore, if an accident occurred and resulted in a liability suit, a jury might be strongly tempted to favor the plaintiff. In fact, the company is currently facing litigation. A woman in an Amigo wheelchair was killed by a car on the street. Because the driver of the car had no insurance, Amigo was sued.

Recognize common errors in performance appraisals and how they impact evaluation.

Comprehend the principles of scientific management and their influence on job design.

Identify types of alternative work arrangements and their benefits and drawbacks.

Understand the core job characteristics and how they affect employee motivation and job design.

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Definitions:

Alternative Dispute-resolution

A range of processes, like mediation and arbitration, used to resolve conflicts outside of the courtroom.

Peer-review Board

A committee of experts evaluating the quality and relevance of research or professional work submitted for publication or presentation.

Progressive Discipline

A process for dealing with job-related behavior that does not meet expected and communicated performance standards, typically involving a series of escalating actions.

Written Warning

A formal notice given to an employee about a breach of workplace policies or unacceptable behavior, indicating the need for improvement.