A Genuine Concern for Customer Needs and Customer Satisfaction Is

question 69

True/False

A genuine concern for customer needs and customer satisfaction is a powerful force that energizes the total quality management effort of a small business.

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Definitions:

Multiplying

The process of increasing in number or quantity, often used in the context of cells dividing or investment growth.

Numerals

Symbols or characters used to represent numbers.

Adding

The mathematical process of combining two or more quantities to get a total or sum.

Borrowing

The act of receiving something from someone with the intention of returning it or its equivalent later.