The Owner of a Hair-Styling Salon Is Studying Quality Management

question 65

Multiple Choice

The owner of a hair-styling salon is studying quality management materials that refer to outputs. He should understand that one example of an output in this business is the

• A) process of washing and styling hair.
• B) combs and scissors.
• C) customer's trimmed and styled hair.
• D) labor of an employee in serving a customer.

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Definitions:

Divergent Processes

Cognitive operations that involve thinking in multiple directions to generate a variety of solutions to problems.

Attentional Blink

A brief period after detecting one stimulus during which a person cannot perceive a second stimulus, despite being able to see it.

Change Blindness

A perceptual phenomenon where a change in a visual stimulus is introduced and the observer does not notice it.

Attentional Blink

A brief lapse in attention that occurs when perceiving multiple stimuli in rapid succession, resulting in a failure to notice some of the stimuli.