Manufacturing and Service Operations Differ in Which One of the Following

question 77

Multiple Choice

Manufacturing and service operations differ in which one of the following ways?

• A) Productivity is harder to measure in manufacturing.
• B) It is harder to build inventory in manufacturing.
• C) It is harder to establish quality standards in services.
• D) Service operations involve less contact with customers.

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Definitions:

Coal-Fired Boiler

A boiler used to generate steam or hot water by burning coal as fuel.

New Buy

A purchasing scenario in which a customer is buying a product or service for the first time, typically involving a high level of decision-making and information gathering.

Consultative Buying Center Culture

A business purchasing environment where decisions are made collaboratively, with input from various stakeholders, aimed at solving specific problems or meeting detailed needs.

Buying Center

A group of individuals within an organization who are involved in the decision-making process for making business purchases.