Regardless of the Nature of the Business, Providing Exceptional Customer

question 74

True/False

Regardless of the nature of the business, providing exceptional customer service can give small firms a competitive edge.

---

Definitions:

Accounts Receivable

Funds due to a company from its clients for goods or services rendered but payment has not been received yet.

Cash Receipt

A document or electronic record acknowledging the receipt of cash from a transaction.

Voucher System

A control mechanism in accounting where vouchers are prepared as evidence for every transaction or payment.

Supporting Documents

Paperwork or electronic files that provide evidence or back up for transactions recorded in an accounting system.