Customers Who Avoid Doing Business Online Are Often Reluctant to Do

question 6

Multiple Choice

Customers who avoid doing business online are often reluctant to do this because

• A) they have had a bad online purchase experience in the past.
• B) it is difficult to predict how much time it will take to ship the product.
• C) Web sites are difficult to navigate.
• D) they are reluctant to purchase a product without first seeing it.

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Definitions:

Limnetic Zone

The open water away from the shore of a lake or pond extending down as far as sunlight penetrates. Compare with littoral zone and profundal zone.

Aquatic Ecosystem

A community of organisms and their physical environment interacting in a water-based environment.

Dense Coastal Fog

A thick fog that forms in coastal areas, usually due to the cooling of warm, moist air over cooler ocean currents.

Temperate Deciduous Forest Biome

A biome characterized by four seasons, including a distinct winter, and trees that lose their leaves annually.