A Nonfamily Employee of a Family Business Complains That the Recent

question 30

Multiple Choice

A nonfamily employee of a family business complains that the recent promotion of a family member was unfair. The owner should

• A) enter into a discussion of the roles and opportunities for both family members and outsiders.
• B) point out the fact that family members always have the inside track, even though this is disappointing to the bypassed employee.
• C) get the employee to think more positively by describing other attractive features of the employee's job.
• D) shrug his shoulders and acknowledge that a tension always exists and that it can never be satisfactorily dealt with.

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Definitions:

Variations

Differences or deviations in instances or items from a common standard or form.

Physiological Disease

A disease or disorder that involves the functioning of organs and biological systems within the body.

Paralanguage

The non-verbal elements of communication used to convey emotion and nuance in spoken language, such as tone, pitch, volume, and speed.

Nonverbal Communication

Involves the transmission of messages or signals through a non-linguistic means, such as facial expressions, body language, and gestures.