About 95 Percent of Scores Fall Between ________ Standard Deviation(s)

question 25

Multiple Choice

About 95 percent of scores fall between ________ standard deviation(s) above and below the mean in a normal distribution.

• A) four
• B) one
• C) three
• D) two

---

Definitions:

Problem-Solving Approach

A systematic process of addressing issues or challenges by identifying the problem, analyzing its causes, generating solutions, and implementing them.

Ombudsperson

A neutral intermediary appointed to investigate complaints and mediate fair settlements between parties, especially in an institutional or organizational setting.

Peer-Review Boards

Committees made up of employees who review decisions or actions (such as disputes or grievances) within an organization, offering a form of internal oversight.

Fast-Track

A process or program designed to speed up employee development or career advancement, often by providing intensive training and opportunities.