While Improving,a Client Demands to Have a Phone Installed in the Intensive

question 39

Multiple Choice

While improving,a client demands to have a phone installed in the intensive care unit room.When the nurse states,"This is not allowed;it is a unit rule," the client angrily demands to see the doctor.Which approach should the nurse use in this situation?

• A)Provide an explanation for the necessity of the unit rule.
• B)Assist the client to discuss anger and frustrations.
• C)Call the physician and relay the request.
• D)Arrange for a phone to be installed in the client's unit room.

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