An Involuntarily Committed Client Is Verbally Abusive to the Staff

question 3

Multiple Choice

An involuntarily committed client is verbally abusive to the staff and repeatedly threatens to sue.The client records the full names and phone numbers of the staff.Which nursing action is most appropriate to decrease the possibility of a lawsuit?

• A)Verbally redirect the client and limit one-on-one interaction.
• B)Involve the hospital's security division.
• C)Inform the client that hospital policy prohibits documenting personal staff information.
• D)Continue professional attempts to establish a positive working relationship.

---

Definitions:

Fixed Overhead Volume Variance

The difference between the budgeted and actual fixed overhead costs attributable to a change in the volume of production or procurement.

Fixed Overhead Budget Variance

The difference between the actual fixed overhead costs incurred and the budgeted or standard fixed overhead costs.

Direct Labor-hours

The complete total of working hours by individuals directly involved in the fabrication process.

Fixed Overhead

Costs that do not vary with the level of production or sales, including rent, salaries, and insurance, which are incurred regardless of the business activity level.