Making Understanding Responses Is Sometimes Referred to as

question 2

Multiple Choice

Making understanding responses is sometimes referred to as

• A)active listening.
• B)empathic accuracy.
• C)paraphrasing.
• D)transitions.

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Definitions:

Salesperson

An individual who sells products or services directly to customers, working to ensure customer satisfaction and achieve sales targets.

Explain

To make (an idea, situation, or problem) clear to someone by describing it in more detail or revealing relevant facts.

Denial Response

A reaction strategy where an individual or organization refuses to accept responsibility or the truth of a situation, often in a defensive manner.

Prospect's Objection

Any question or concern raised by a potential buyer that indicates hesitance or opposition to the product or sales offer.