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Scoring of group tests is ____ objective and ____ reliable than scoring of many individual tests.
HR Metrics
Quantitative measures used to gauge the performance and effectiveness of HR policies and activities in supporting the strategic objectives of the organization.
Client Satisfaction
An evaluation of the extent to which a company's goods and services exceed or fulfill the anticipations of its customers.
Labour Expenses
Costs associated with hiring and compensating employees, including wages, benefits, and taxes.
Surveying Clients
Collecting feedback or opinions from customers or clients through questionnaires or interviews to improve services, products, or customer relationships.
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