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Reggie is curious about how many women versus men shake the handle of the gas pump after they finish fueling their automobiles.Reggie positions himself inside a minimart,where he appears to be a shopper,but all the while he is casually looking out a large window and recording the pump behaviour of women and men at the fueling stations.What type of research is Reggie conducting?
Organization's Culture
The set of shared beliefs, values, norms, and practices that shapes the behavior and thinking of all members within an organization.
Unfreeze, Change, Refreeze
A three-stage model in change management where 'unfreeze' means preparing for change, 'change' is the implementation of the change, and 'refreeze' is solidifying or stabilizing the change.
Social Systems
Interconnected and interdependent structures that consist of people or groups interacting under a set of shared norms or values, which contribute to the functioning of society.
Organizational Development (OD)
A discipline committed to advancing the competencies and insights of people to bring about more efficient change and higher performance in organizations.
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