While Walking to Class One Day, Nadia Is Caught in a Downpour

question 165

Multiple Choice

While walking to class one day, Nadia is caught in a downpour. Knowing that without an umbrella or rain jacket her hair will be ruined, Nadia takes her psychology textbook and covers her head with it. This unconventional use of the textbook shows that Nadia has overcome _______________.

• A)functional fixedness
• B)availability heuristic
• C)mental set
• D)confirmation bias

---

Definitions:

Intangible Outputs

Outputs or results of a process that cannot be physically touched or measured in traditional ways, often relating to services, experiences, or intellectual property.

Upstream Costs

Expenses incurred in the early stages of production, such as exploration and extraction in the oil and gas industry; they can include costs associated with locating natural resources and preparing them for processing.

Merchandising Entity

A business that purchases finished goods for resale, making a profit on the difference between buying and selling prices.

Intangible Outputs

Non-physical results produced by an organization, such as customer satisfaction, brand reputation, or intellectual property.