While Allyson Is Considering Her Options in a Computer Store,a

question 18

Multiple Choice

While Allyson is considering her options in a computer store,a sales representative finishes helping a male client and asks if he can help her.When she says her router is not working,he asks her very basic questions that he never bothered to ask the male customer.Before the conversation is over,it is clear that Allyson knows far more about routers than the sales representative.The representative's behaviour suggests that he has a generalized belief

• A) or norm of reciprocity.
• B) that by using informational social influence he will impress Allyson.
• C) fostered by the effects of realistic conflict theory in the computer industry.
• D) or stereotype that women are less likely than men to understand computer technology.

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Definitions:

Job Analysis

The process of studying and collecting information about the operations and responsibilities of a specific job.

Job Specifications

A detailed description of the qualifications, skills, experience, and responsibilities required for a specific job position.

Quality Workforce

A team of employees recognized for their skills, competencies, and dedication to delivering high-quality work.

Career Planning

Is the process of systematically matching career goals and individual capabilities with opportunities for their fulfilment.