The Second Step of the Crisis Communications Process Is ________

question 35

Multiple Choice

The second step of the crisis communications process is ________.

• A)message development
• B)recovery
• C)response
• D)risk assessment
• E)planning

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Definitions:

Forming Stage

The initial phase of team development where members meet, form initial impressions, and begin to establish team norms and roles.

Guidance and Direction

Involves providing the necessary advice and instructions to achieve certain goals or complete tasks effectively.

Social Loafing

The phenomenon where individuals exert less effort to achieve a goal when they work in a group than when they work alone.

Behavioral Norms

The accepted, standard behaviors and attitudes that are expected within a group or society.