A User Guide or Reference Manual That Provides a Narrative

question 73

Short Answer

A user guide or reference manual that provides a narrative and graphical description of a program is called __________.

Describe how CRM systems enhance business intelligence through customer behavior analysis.

Differentiate between on-premise and hosted CRM systems.

Comprehend the role and objectives of distribution portals in business processes.

Recognize the significance of extranets and procurement portals in fostering collaboration and streamlining supplier transactions.

---

Definitions:

Contribution Margin

The amount by which a product's selling price exceeds its total variable costs, indicating how much contributes to covering fixed costs and generating profit.

Fixed Costs

Costs that do not change with the level of output or sales, such as rent, salaries, and insurance.

Depreciation Expense

An accounting method used to allocate the cost of a tangible asset over its useful life, representing how much of an asset's value has been used up over time.

Tax Credit

A reduction in the amount of taxes owed, dollar for dollar, for various types of investments or expenses.