Examlex
Match the definitions with the correct terms.
-The selective, involuntary pushing of threatening or upsetting information into the unconscious.
Flow Time
The concept of being fully immersed and engaged in an activity, often leading to a sense of enjoyment and loss of time awareness.
Relationship Marketing
A marketing strategy focused on building long-term engagement and loyalty with customers through personalized interactions and communications.
Customer Service
The assistance and advice provided by a company to those people who buy or use its products or services.
Retention Marketing
Retention marketing focuses on strategies and actions aimed at retaining existing customers, enhancing their loyalty, and increasing their lifetime value to the business.
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Q405: People who have an external locus of