"Recurring Patterns of Behavior or Thinking That Come to Be

question 7

Multiple Choice

"Recurring patterns of behavior or thinking that come to be accepted in a group as the 'usual' way of doing things" is a definition associated with which one of the following terms?

• A) cliques
• B) rules
• C) norms
• D) loafing

Recognize the role of Organizational Development (OD) in empowerment and problem-solving.

Identify the stages and processes involved in dealing with personal loss.

Understand OD interventions as tools for organizational problem-solving.

Comprehend the impact of various organizational change models and their application.

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Definitions:

Telemarketing Industry

The industry involving the direct marketing of goods or services to potential customers over the telephone, email or through web conferencing.

Direct Selling

A retail channel where salespeople sell products directly to consumers, bypassing traditional retail locations.

Pampered Chef

A direct seller of high-quality kitchen tools and accessories, offering products through in-home cooking demonstrations.

Social Shopping

A method of e-commerce where users shop in a social networking-like environment, often including user recommendations, group buying, and interactive discussions.