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Brad is thought of as a valuable member of his presentation group. During their meetings, he is usually the one who keeps the group members focused on the task they are trying to accomplish rather than becoming sidetracked by gossip or irrelevant details. We would describe Brad as which type of listener?
Formal Structure
The officially recognized structure of roles, duties, and relationships within an organization.
Informal Structure
The unofficial and unstated ways people and groups within an organization interact and organize work, which can contrast with the formal organizational structure.
Manager
A person responsible for controlling or administering an organization or group of staff.
Centralisation
The organizational structure where decision-making authority is concentrated at the top levels of management, often resulting in a hierarchy of power.
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